Increasing productivity with accurate order fulfilment
Health World, Australia
Health World is a market leader and one of the most trusted suppliers of natural medicines in Australia and New Zealand whose portfolio of products includes Metagenics, Inner Health Plus, Ethical Nutrients and Endura Sports Nutrition. The company manufactures in Brisbane and distributes from there to all around Australia and New Zealand.
- Facilitate expansion
- Maintain fulfilment accuracy and delivery service levels for customers
- Improve efficiency
- Minimise system footprint
- Lower operating cost
Scope of supply and services
- I600 Selective Pallet Racking System with total of 2,352 pallet locations
- Pushback Rack
- Carton Live Storage
- Schaefer FT+ Zone Routing Conveyor System
- Schaefer Order Fulfilment Software
- Wireless Scanning
- Automatic carton sealing
Health World implemented a purpose built conveyor-based, paperless order fulfilment system from Schaefer Systems International, utilising ergonomic voice picking and scanning technology.
In order to maintain absolute accuracy, every item picked is scanned to ensure correctness. Nevertheless, the application of zone-routing conveyors, which automatically deliver order totes to the zones where picks are required, in combination with ergonomic voice-directed picking, has meant significant increase in productivity in comparison to Health World’s previous system.
Fast moving items are picked from the refrigerator, carton live storage or pallets and slow moving items are picked from static shelving. Completed order totes pass through a QA station before being directed to the repack area where items are securely packed into standard cartons for despatch. Despatch cartons are provided with a despatch label and are conveyed through one of two automatic carton sealing machines.
The picking system is controlled by SSI Schaefer’s standard order fulfilment software which receives order information from Health World’s host and manages the routing of the order totes as well as the voice picking and scanning. The software also provides a graphical user interface including helpful reports and statistics.